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Snapchat-iquette, from the eyes of Millennials

By Alison Hillhouse,  MTV Insights

While Instagram feeds have been infiltrated by parents and grandparents, the world of Snapchat is still largely Millennial territory. Gen Xers and Boomers frequently ask us to decode Snapchat – why is it so popular? What does it entail beyond a constant barrage of selfies? 

First, Snapchat is much more than “just another app.” It lives in a unique sweet-spot for Millennials, providing a new level of intimacy while at the same time preserving a certain distance. The easiest way to think about it is falling somewhere between “real life conversation” and everyday social media feeds, which has interesting implications as to how Millennials are changing the way they communicate today.

We’ll explain more, but first, a tutorial:

Snapchat 101 – the basic mechanics: You snap a photo or short video, send it to your friend(s) and once they’ve opened, it dissolves within a few seconds… never to be seen again. You can also easily subvert the system with your phone’s “screen grab” function, and hold onto friends’ images forever (or at least until you lose your phone).

The new “Stories” feature allows you to create a public, daily feed of your activities, with photos/videos lasting a full 24 hours for friends to peruse. Some users are in love with it, some are already annoyed. As Hayley, 19 notes, “‘My Stories’ has become kind of annoying, like Facebook, where people post everything like ‘I just went to the nail salon.’”  Some also feel this function is more polished and planned than regular Snapchat, with people “trying too hard to show they are having fun at a party.”

So what do people Snapchat?

Snapchats tend to be selfies (usually awkward) or photos of “random” things accompanied by equally random captions.  One teen drew a face on a photo of an orange, and sent it along with the caption, “You are a good person.” A few teens talked about photos of themselves collapsed over homework with pained captions.  Caitlin, 22, snuck a photo of a guy with a puggle in his man-purse for her puggle-loving sister. And if you are in the heat of a Snapchat convo and can’t think of a good image to accompany what you need to say, you simply take a photo of your thigh or bedroom wall.   Artistic, well-thought-out photos are left to Instagram, where content is  more “official.”

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The “Snapchat-iquette”

  1. Snapchat your crush first, text later. A group Snapchat is often an ice-breaker to one-on-one Snapchats, which are icebreakers to texting (where more “real” conversation happens). “It’s kind-of weird to text someone random, but you can Snapchat someone random and it’s seen as friendly,” Ellen, 19, explained.
  2. Don’t overdo selfies to people who aren’t your best friends.
  3. Selfies are best if they are raw, funny and awkward … unless to your crush. Millennials tell us about adjusting lighting, hair and makeup. Kayla, 17, says she used to spend eight minutes getting ready for a Snapchat to her now-boyfriend.
  4. Don’t send too many Snaps in a day, especially to a crush. You’ll look stalkerish.  One panelist capped it at “5 per day.”
  5. Be careful when you open videos in public. You have no idea what they contain.
  6. Don’t open a Snapchat immediately – again, this depends on the desired relationship you are looking to cultivate.  N/A if it’s your best friend. Definitely important if it’s your crush.
  7. Snapchat can offer a great opp to get status updates on exes, crushes and exes’ crushes. One college student notes, “I see my exes watching ‘My Story,’ which creeps me out, but is also flattering.”
  8. If you are out with other friends and Snapchatting, make sure not to send to an uninvited friend.

Why is it working?

Many reasons — the most interesting is that it’s actually a very personal form of communication. Millennials are looking for more intimate, “face-to-face” interaction in a world that’s increasingly virtual. The intimate, impromptu selfies make you “feel like you are just talking to someone.” But, Millennials also tell us that it simultaneously provides a bit of welcomed distance.

Snapchat also offers authentic, unpolished glimpses into someone’s life (or at least the impression of this… as noted above, sometimes shots are staged).

It lets you be lazy. You don’t have to think of something substantive to say or consider how it’s going to be interpreted. Snapchat helps you understand tonality much quicker than texting.  A teen said “A ‘hey’ over text can be really loaded, but if you see it over Snapchat with a photo you can tell that it’s a friendly ‘hey.’”  

And, it can even be highly resourceful. Sonali, 19, says, “Two of my friends who live on opposite sides of the country planned an entire vacation to Canada together solely through Snapchat!”

With all of the above, it’s no wonder that Gen Xers and Boomers are trying to understand what SnapChat is and why it’s so popular. The easiest way to sum it up – it’s personal, but not too personal. Welcome to the future of communication.

 


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    If you’re feeling a little baffled by Snapchat then you should check this out for some really great tips.
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